Frequently Asked Questions

Are you a licensed mortgage professional or attorney?

No. Purposed With Solutions LLC is not a licensed mortgage loan originator (NMLS), attorney, HUD-approved housing counselor, or licensed financial advisor. The Mortgage Educational Session is an educational service only.

Who do you serve?

We serve professionals and families facing complex situations that require clear direction. That includes employees navigating workplace retaliation, harassment, or hostile work environments, families and executors working through the probate process, and anyone who needs documents notarized with professionalism and care.

Can you help me if I'm behind on my mortgage?

I can educate you on your general options and help you understand what your servicer might offer, but I cannot negotiate with your servicer or represent you. If you're in default or at risk of foreclosure, I'll strongly recommend you also work with a HUD-approved housing counselor — that service is free and they can advocate on your behalf.

Do you offer in-person appointments?

Private Clarity Chat are delivered online. Notary services are available through Remote Online Notarization, and in select cases, mobile appointments may be available within our Virginia service area.

See additional Notary FAQ's Here

How can I contact you?

You can reach us through the Contact page on our website or submit a request via the Support Ticket form Here. We respond to all inquiries with care and in a timely manner.

What can you actually help me with?

I can help you understand your mortgage statement, explain how escrow accounts work, walk you through what an escrow shortage notice means, explain how servicing transfers work, give you a general overview of loss mitigation options (forbearance, modification, repayment plans), and help you understand how to communicate clearly and effectively with your servicer in writing.

Do you keep my information confidential?

Absolutely. Everything you share is treated with discretion and confidentiality. Your information is never sold, shared, or used outside of our session.

How much does the session cost?

$97 for a 60-minute private session, including the pre-session intake and a written recap delivered after our meeting.