Frequently asked questions

What is the primary duty of a notary public?

A notary’s primary duty is to serve as an impartial witness to the signing of important documents, verifying the identity of signers, ensuring their willingness and awareness, and completing notarial certificates in accordance with state law.

What documents can a notary public NOT notarize?

Notaries cannot notarize incomplete documents, documents they have a personal or financial interest in, or vital records like birth/death certificates. Some states also prohibit notarizing immigration documents without special authorization. If you have questions about documents we can or cannot notarize, contact us.

What types of identification are acceptable for notarization?

Acceptable IDs typically include government-issued photo identification such as a state driver’s license, state ID card, U.S. passport, military ID, or other government-issued IDs that contain a photo, signature, and physical description. The ID must be current or within a legally allowed expiration period.

How do notaries verify identity in remote online notarizations also known as R.O.N?

R.O.N requires multi-factor identity verification, including credential analysis of government-issued IDs, biometric facial recognition, knowledge-based authentication questions, and continuous real-time audiovisual interaction to confirm the signer’s identity.

Why is there a deposit for booking an appointment?

The non-refundable scheduling fee is required to reserve your appointment time and ensure dedicated availability for your notarial service. This fee helps reduce no-shows and last-minute cancellations, allowing us to manage our calendar efficiently. When appointments are not confirmed, those time slots remain unavailable to others who may need service. By securing your appointment with a deposit, you help us better serve all clients by keeping the schedule open for those ready to proceed. The remaining balance is collected at the time of service.

Do you have a walk-in location?

We do not operate from a public storefront at this time. Our services are designed for your convenience; we offer mobile notary appointments where we come to you, as well as secure remote online notarizations that can be completed from the comfort of your home or office.

What do you need to perform a remote online notarization?

Access to a desktop, laptop, tablet, or mobile device with camera and microphone. A stable, high-speed internet connection, a valid, unexpired government-issued photo ID and ability to pass Knowledge-Based Authentication (KBA) for identity verification. You must have basic knowledge of operating a computer and move between platforms.

NOTE: It’s essential to first confirm that the document is eligible for online notarization and will be accepted by the issuing organization.

What other services do you offer?

Yes! In addition to our notary services, we now offer Field Inspection services as a newly added option. Apostille services are coming soon, along with more offerings on the way. Be sure to check back regularly for updates!

Can you explain the document I need notarize?

Disclaimer: We are not attorneys and therefore cannot provide legal advice, interpret, or explain the contents of any documents. Doing so may be considered the unauthorized practice of law. If you require help understanding your documents, we advise consulting a licensed attorney or the issuing organization directly.

Does a will have to be notarized in Virginia?

According to Virginia law, notarization of wills are not a requirement. In some cases there may be request when notarization of self-proving affidavit is included. Here at Purposed With Solutions LLC, we will notarize when allowed by law and also if the signer is coherent and free will to sign. Please view code of Virginia § 64.2-452 for more information. (This is for educational purposes only). Always consult an attorney or legal representative for assistance before proceeding.

Can you perform notarizations in health care facilities?

Yes, only if the signer is alert, competent and show no signs of duress or coercion, also have valid ID (or can provide a credible identifying witness)

What is a credible identifying witness?

A credible identifying witness is an individual who knows and can verify the identity of a signer. The credible identifying witness must present a valid, unexpired government ID and must swear or affirm under penalty of perjury that they have personal knowledge that the signer is who they claim to be.

Unsure Which Notarial Certificate You Need?

Please consult with the issuing agency or seek legal advice prior to booking your appointment. As Notaries, we are not authorized to advise on the type of notarial act required. It is the responsibility of the signer to know and provide this information at the time of service.

If your document does not include the necessary notarial wording, we can provide a loose certificate. However, you must specify the type needed, as we are legally prohibited from making that determination for you.